SHIPPING POLICY
All Dirty Dish orders are sent via Australia Post.
Delivery Costs are calculated by the total weight of the your order and
will be displayed in the checkout page on our website.
PICK UP
We have a pick up option for all local orders.
Please contact us prior to placing your order so we can organise a time
for pick up from out Logan Village, QLD warehouse.
DELIVERY TIMES
East Coast Capital Cities: 1-5 days
Adelaide, Darwin & Perth: 5-10 days
Tasmania: 5-10 days
Regional Centres: 5-10 days
Remote Locations: 5-10 days
TRACKING
All Dirty Dish orders will receive a Tracking Number.
Your tracking number will be sent to you via email once your order has been dispatched.
RETURNS & EXCHANGES
We pride ourselves in our beautiful high quality products.
If you need to request an exchange or refund please contact us before returning your order.
Email: admin@dirtydishdesign.com.au
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Requests must include:
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The Invoice number of your order
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Your best contact details
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A brief description of the fault or issue along with photos
RETURN OF DAMAGED GOODS
If order has arrived damaged, please contact us as soon as possible with photos.
Return of damaged goods must be requested within 7 days of receiving your order.
Once your return has been approved, we will organise your return.
CHANGE OF MIND
We encourage you to make your selection carefully as we do not accept
returns or refunds for change of mind. We are more than happy to exchange, with the
cost of postage at your own expense.