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FREQUENTLY ASKED QUESTIONS

  • Do you have a shop front?
    No, unfortunately we are online only. However, we do have range of stockist around Australia. Find your closest stockist here.
  • Do your prices include GST?
    The prices shown on our website are all GST inclusive.
  • How long does it take to process an order?
    We endeavour to keep our processing times to a minimum. However, please allow 3-5 business days for your order to be put together and dispatched.
  • How much is delivery?
    Our delivery costs are calculated on the total weight of your order. This will be calculated at the check out page on the website.
  • How long does delivery take?
    Delivery takes between 3-10 days. Please see our Shipping & Returns page for more information.
  • Can I pick up my order?
    Yes, you can collect your order from our warehouse at Logan Village, QLD. Once your order is packed, we will contact you to organise a collection time.
  • Do you charge a fee for credit card payments?
    No, we don't charge any fees.
  • Do you accept returns or exchanges?
    Please check out our shipping and returns page for more information.
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